Debt Collection  Solutions. 

Our 
 Privacy Policy 

At Turner Clifford Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

It also describes your rights regarding your personal information under the General Data Protection Regulation (GDPR) and applicable data protection laws. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1.    Data Controller

Turner Clifford Ltd (referred to as "we," "us," or "our") acts as the data controller with respect to the personal information collected and processed through our website and services.

2.    Information We Collect

We collect and process various types of personal information, including but not limited to:
 

• Contact information (such as name, email address, phone number).

• Demographic information.

• Information provided when you communicate with us.

• Information about your use of our website and services.

• Technical information, including IP address, browser type, and operating system.

• Information obtained through cookies and similar technologies.
   

3.    Purposes of Processing

We collect and process your personal information for the following purposes:
 

• Providing and improving our services.

• Responding to your inquiries and providing customer support.

• Sending you marketing communications (where permitted by law and with your consent).

• Analysing and enhancing our website and services.

• Complying with legal obligations.

• Protecting our rights, property, or safety and those of others.
   

4.    Legal Basis for Processing

We rely on the following legal bases to process your personal information:
 

• Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.

• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided that your rights and interests do not override those interests.

• Consent: We may seek your consent to process personal information for specific purposes. You have the right to withdraw your consent at any time.
   

5.    Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature, sensitivity, and potential risks of the information.

6.    Data Sharing

We may share your personal information with trusted third parties for the purposes outlined in this Privacy Policy. These third parties include:
 

• Service providers who assist us in delivering our services and conducting business operations. 

• Legal and regulatory authorities, when required by law or to protect our legal rights.

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your consent.

7.    International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your own, where data protection laws may differ. When transferring personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8.    Your Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal information. These rights include:
 

• Right to be informed: Individuals have the right to be informed about the collection and use of their personal data.

• Right of access: Individuals have the right to access their personal data and request information about how it is being processed.

• Right to rectification: Individuals have the right to have their personal data corrected or amended if it is inaccurate or incomplete.

• Right to erasure (Right to be forgotten): Individuals have the right to request the deletion or removal of their personal data under certain circumstances.

• Right to restrict processing: Individuals have the right to request the limitation of the processing of their personal data in certain situations.

• Right to data portability: Individuals have the right to obtain and reuse their personal data for their own purposes across different services.

• Right to object: Individuals have the right to object to the processing of their personal data based on legitimate interests or for direct marketing purposes.

• Rights related to automated decision making and profiling: Individuals have the right to challenge and request human intervention in decisions made solely based on automated processing, including profiling.

• Right to withdraw consent: Individuals have the right to withdraw their consent for the processing of their personal data at any time.